1. Scope

This website and associated cookies are operated by Centric Belgium with registered office at Siemenslaan 12, 8020 Oostkamp and KBO number BE0463 850 238. We act as a data controller when we process the personal data of users of our online environment by means of cookies.

We are in compliance with applicable data protection regulations, such as the General Data Protection Regulation No 2016/679 (AVG or GDPR) and national data protection legislation. These regulations cover the protection of your personal data and grant you rights in relation to that personal data. 

The purpose of this policy is to indicate what personal data we collect through cookies and how we use your data after you have visited our website via a desktop computer, tablet, smartphone or other medium on which cookies are installed.

2. What are cookies?

Cookies are small text files that contain small pieces of information and store information, such as your language preference, when you visit our website. These cookies are stored on your computer, tablet or smartphone when you visit our website. Cookies may contain personally identifying data, but this is not always the case.

When you revisit the website at a later date, this cookie will send information to the website so that the website recognises your browser and, for example, can remember your language preference. Some cookies also enable certain functions on a website or measure how website visitors use our website so that we can use this information to optimise the website. 

Cookies often have an expiry date resulting in their automatic deletion after a certain time. Some cookies are deleted immediately after closing the browser, such as session cookies, while others remain on your device for a longer period of time.

3. What type of cookies we use and why?

Strictly necessary cookies are essential for navigating the website and using the features provided. Functional cookies remember choices you have made, such as the country you are visiting the website from, language choice and search parameters. Without these cookies, requested services such as remembering your login details or basket items cannot be provided. These cookies therefore allow us to provide you with a more pleasant experience that better reflects your choices. These cookies cannot track your browsing activity on other websites.

We can install these cookies without seeking your consent.

3.2 Targeting cookies or advertising cookies

These cookies collect information about your browsing habits to better match ads to your preferences. They are also used to limit the number of times you see a particular ad and to measure the effectiveness of an advertising campaign. These cookies are usually set by networks of third-party advertisers. They remember the websites you visit and that information is shared with other parties such as advertisers. Thus, we use third-party companies to show you more targeted ads when you visit other websites. You will be able to see these companies in the table below.

These cookies are installed on your device only after you have given your consent.

3.3 Sociale media cookies / plugins

These cookies allow you to share what you have done on the website on social media such as Facebook, LinkedIn and Twitter. We have no control over these cookies. The social media platform itself also acts as a data controller here. Please consult the respective social media platform's privacy policy for more information on the operation and use of these cookies.

These cookies are installed on your device only after you have given your consent.

3.4 Cookies for analytical and statistical purposes

These cookies collect anonymous information about how people use our website. We use these cookies to find out how customers arrive at our website, how they browse or use our website and what can be improved such as navigation, shopping experience and marketing campaigns. The data stored by these cookies does not contain any personal information on the basis of which your identity can be determined.

OPTION 1 

We use a ‘first party’ analytics tool installed on our own servers. This means that we have full control over the information collected through these cookies. No data is sent to a third party. Consequently, we can assure you that this information is not used for other purposes. Your prior consent is requested for the use of these ‘first party’ cookies for analytical purposes. These cookies are therefore only installed on your device after you have given your consent.  

OPTION 2 

We also use third-party services such as [e.g. Google Analytics] to collect information about visitors to our website. This information is aggregated to determine the number of visits, average visit duration, pages viewed, etc. We use this information to measure website usage and to improve the content and value of our website. More information on how Google processes your information can be found on - the Google Analytics webpage. Your prior consent is requested for the use of these ‘third party’ cookies for analytical purposes. These cookies are therefore only installed on your device after you have given your consent.  

3.5 Web beacons / pixels 

Some of our web pages may contain electronic images called ‘web beacons’ or “pixels” (also known as ‘clear gifs’), which allow us to count the users who have visited the pages in question. Web beacons collect only limited information including a cookie number, the date and time the page is displayed and a description of the page on which the web beacon is placed. Third-party advertisers may also place such web beacons. These beacons do not contain identifiable personal data and are only used to track the effectiveness of a specific campaign. ​

These cookies are installed on your device only after you have given your consent.

4. List of used cookies

5. How your data is used and shared?

We may process and share the information we obtain through cookies with:

• companies belonging to the group and/or with affiliates of the group; or
• With any third party you have asked us to share your personal data with or organisations you have agreed to share information with, such as Facebook or other social media outlets acting as data controllers; or
• third parties who assist us with our products and services. Some examples of third-party activities include data analytics, marketing support providers and [...]. These companies will have access to the information processed through the cookies, but only when strictly necessary to carry out their activities. They may not use your data for other purposes.

6. Transfer of your personal data

OPTION 2 - TRANSFER OF DATA OUTSIDE THE EUROPEAN ECONOMIC AREA 

We may transfer your personal data to third parties located in third countries (outside the European Economic Area (EEA)), i.e. [vermeld de landen waaraan de gegevens kunnen worden doorgegeven evenals de redenen daarvoor]. This transfer of data outside the EEA is lawful if the recipient of the data is located in a country that provides an adequate level of protection following an adequacy decision by the European Commission. Some of those countries may not have equivalent data protection legislation to protect the use of your personal data. In this case, we have examined whether appropriate precautionary measures as within the EU are possible, e.g. by providing standard contractual clauses. In specific cases, we seek your prior consent to transfer your personal data outside the EEA. For more information on data transfers, please refer to our privacy policy.

7. Deletion of cookies and additional information about cookies

If you have given us consent by clicking on the relevant button on the cookie banner, you can withdraw this consent at any time. You can do this by deleting the stored cookies via your browser.

Some cookies are already deleted when you close your browser (session cookies). Others remain on your device until they expire or until you delete them from the cache (permanent cookies or tracking cookies) as these cookies ensure that we remember things about you when you revisit our website. 

By deleting our cookies or disabling future cookies, certain parts or features of our website may not be accessible.

If you want to delete cookies already on your computer, refer to the help and support function of your internet browser where you will find instructions on how to find the file or folder where cookies are stored. In most browsers, the help function in the toolbar also reaches information on how to prevent your browser from accepting new cookies, what to do so that your browser notifies you when you receive a new cookie or how to disable cookies completely. Please note that if you choose to disable cookies, some personalised services may no longer be available.

Through the links below, you will find more explanations on how to delete cookies per browser:

More information on cookies and how to delete them can be found at www.allaboutcookies.org, or surf to www.youronlinechoices.eu where behavioural advertising and online privacy are further explained. These websites exist only in English and are not affiliated with our website or company.

8. Your rights

You have the right to access the information held about you and to obtain a copy of the information we hold. If your personal data has changed, you have the right to ask us to correct, supplement or delete the outdated, inaccurate or incomplete data we hold about you. You also have the right to restrict the processing of your data and to object to the processing of your personal data. Furthermore, you have the right to receive the personal data concerning you that you have provided to a processing controller in a structured, common and machine-readable format and to transmit that data to another processing controller. If you have any questions to this cookie policy or how we process your personal data through the cookies or if you wish to exercise your rights, you may contact us at +32 50 83 33 33 or via marcom.bel@centric.eu You have the right to lodge a complaint with the Data Protection Authority if you are not satisfied with our response to your requests. If you would like more general information about the processing of your personal data or about your rights and how to exercise them, please visit our privacy policy.

9. Changes to this cookie policy